Specialized
Garage + Cartage: Scaling a Marketplace Without a Logistics Team
How Garage Runs Freight Ops with Wilson
Overview & Challenge:
Garage, a Y Combinator-backed marketplace for emergency vehicles and equipment, operates with no logistics team. Instead, they rely entirely on Wilson, their AI logistics coordinator, for all quoting, booking, tracking, and auditing.
Problems solved:
No in-house logistics personnel
Need for seamless coordination across equipment types
Desire to keep operations lean
What Garage Says About Wilson
“Wilson allows us to run a full-scale marketplace without the need for a logistics team. It's like having an expert coordinator who never sleeps.”
Martin Hunt, Co-Founder & CEO, Garage
How Wilson Was Implemented at Garage
Solution & Results:
Garage implemented Wilson, Cartage AI’s logistics coordinator (logistics@withgarage.com), to run their entire freight operation.
100% of freight quoting, booking, tracking, and auditing handled by Wilson
Seamless communication with buyers and sellers through Wilson’s email
Automated invoice auditing and daily reporting
Freight ops scaled without adding headcount
Outcome | Result |
|---|---|
Logistics team required | 0 |
Freight operations | 100% automated by Wilson |
Invoice discrepancies | Identified and corrected |
Operational scalability | Achieved without added staff |
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