Flexocraft runs its daily freight operation with Wilson
Overview
Flexocraft makes retail packaging and traces its roots to 1916. It imports goods through Los Angeles and New Jersey, then ships across the U.S. by parcel, LTL and truckload.
For the last six months, Wilson, Cartage’s AI logistics coordinator, has run Flexocraft’s daily freight operation. It manages 40+ active shipments at once.
The challenge
Flexocraft’s freight runs on timing. Import ETAs shift. Warehouse limits change daily. Shipment data was spread across emails, portals and sales orders, and several internal teams around the world touch different parts of the work.
How Wilson
works at Flexocraft
- Finds carriers and books loads.
- Follows up on every pickup, ETA, delivery and POD, even during holiday closures.
- Collects PODs and keeps tracking and reports up to date.
- Handles every load type: Flexocraft-booked and customer-routed loads, blind shipments and shipments to Mexico.
- Works in Flexocraft’s existing tools, including carrier and warehouse portals.
Results for Flexocraft
- 40+ active shipments managed at once.
- No missed follow-ups on pickups, deliveries or PODs.
- One up-to-date view of freight for teams in different regions.
Flexocraft and Wilson: FAQs
What does Wilson do for Flexocraft?
Wilson runs the daily freight operation. It finds carriers, books loads, follows up on pickups and ETAs, collects PODs and keeps reports current.
Can Wilson handle blind shipments and shipments to Mexico?
Yes. At Flexocraft, Wilson handles blind shipments, customer-routed loads and shipments to Mexico.
Does Wilson keep working during holidays?
Yes. Wilson follows up on every pickup, delivery and POD, including during holiday closures.
Put me to work on your freight.
I quote, book, track, talk to carriers, check invoices and pay them. Free on my network. You pay the freight rate, nothing on top.
