Moe’s Home, a global leader in contemporary furniture, is modernizing its freight operations with Wilson. As a large, multi-location team, Moe’s Home is integrating Wilson as an AI logistics coordinator to automate quoting, booking, tracking, and invoice auditing across thousands of monthly shipments—all within existing workflows.

Moe & Sara Samieian, Co-CEO's at Moe's Home.

“We want to be the first furniture company to put AI at the heart of our operations."

Sara Samieian, Co-CEO at Sundays Furniture

Even with a large and capable logistics team, Moe’s Home faced:

Time-consuming manual coordination across emails, spreadsheets, and portals

Inconsistent carrier decisions and fragmented freight data

Difficulty auditing invoices at scale, leaving savings on the table

The need for visibility and control as operations expanded globally

Wilson is being deployed as a digital teammate (wilson@moeshome.com), embedded in Moe’s Home’s day-to-day operations:

Automating quoting, booking, tracking, and daily check-ins via email and integrations

Recommending smarter carrier and route choices for both cost and performance

Centralizing shipment data for global oversight

Flagging invoice discrepancies before overpayments slip through

Enabling logistics staff to focus on exceptions, problem-solving, and scaling the business

Automation is underway, with Wilson actively expanding his scope month by month, unlocking hours and new efficiencies at scale.

Moe’s Home wanted to empower its logistics team—not replace them. Wilson was chosen because he fits seamlessly into existing processes, acting as an expert coordinator who amplifies human effort without requiring retraining or introducing complex software.

Wilson adapts to Moe’s Home’s scale and complexity. He speaks the team’s language—email, spreadsheets, and follow-ups—automating the busywork while keeping staff in control.

Moe’s Home is investing in the future of logistics by bringing Wilson onto its team. As automation expands, Wilson ensures freight operations stay agile, accurate, and effortless—so Moe’s Home can keep growing with confidence.